Frequently Asked Questions
Secure Processing
Zooted Inc, powered by Squarespace.com, uses secure processing through SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed to transmit private information over the Internet securely. SSL uses a private key to encrypt your data, including credit card information, so it cannot be read while being transferred online.
Privacy
Zooted Inc respects our customers' account information as private and confidential and will never share this with any outside affiliations or individuals. Your information is secured and encrypted using Secure Socket Layer Software. Squarespace is also certified Level 1 PCI DSS compliant, and this compliance extends to all online stores powered by Squarespace.
Zooted Inc and Zooted are trademarks of Zooted Supply Company LLC. Letters, photos, or artwork submitted to Zooted Inc, its website, or its writers are assumed intended for publication and may be used for such purposes.
Your License to Us:
By submitting material to or through our site, you grant us and our partners, agents, affiliates, and service providers (collectively, "Affiliates") the non-exclusive right to reproduce, modify, and distribute such material as we see fit for any purpose in any form, media, or technology now known or later developed. You agree that we and our Affiliates may identify you as the author of any of your postings by name, email address, or social media account as we see appropriate. You also permit other users to access, display, and print such content for personal use. By submitting material to us, you represent that such material does not violate or infringe upon any rights of third parties, including but not limited to copyright, trademark, and other proprietary rights. If third-party content is included in your materials, you must obtain permission from the content owner and attribute it accordingly.
Notice of Copyright Infringement:
If you are an intellectual property owner who believes your intellectual property has been improperly posted or distributed via this site, please notify us at UPDATE THIS. We may access and disclose personally identifiable information to address infringement claims.
Dispute Resolution:
You agree not to take legal action against us related to or arising from our website without first:
(a) Sending us, via registered mail or national overnight courier service, a detailed written description of the facts and laws from which your claim arises; and
(b) Negotiating with us in good faith for at least 30 days to resolve the dispute.
All correspondence must be sent to UPDATE THIS or another designee identified by Zooted Supply Company LLC.
To access or use the website, you must be 18 years or older and possess the required mental capacity to enter into and abide by this Disclaimer. By using the website, you represent that you are at least 18 years old and agree to this Disclaimer. Use of the website by anyone under 18 is unauthorized.
This Disclaimer is subject to changes or updates without notice. We reserve the right to make updates at any time. Users are responsible for routinely checking the Disclaimer for updates. By continuing to use the website and its content, you agree to the most updated version of the Disclaimer. If you disagree with the Disclaimer, do not use the website or its content.
Return Policy
All sales are final. No refunds or returns. Exchanges apply only if there is an issue or mistake with the product sent.
Visit our Contact Page for assistance.
We will provide our return address.
Send the product back to our facility with tracking.
We will exchange the defective product and provide tracking for the replacement.
Zooted Inc is not responsible for the shipping costs of items that need to be shipped again due to the customer's failure to retrieve mail. Customers are responsible for reshipping costs if an incorrect address was entered on the order form.
Zooted Supply Company is not liable for packages lost or stolen on the customer's premises.
Currency
All orders are processed in United States Dollars ($).
Visit our Contact Page for assistance.
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